Most analytics tools tell you what happened.

Chatmyer tells you what’s happening right now.

With Chatmyer’s Site Monitoring module, you don’t just get numbers — you get live visibility into your visitors’ behavior, paired with powerful tools to take action instantly.

Whether you’re running an e-commerce store, SaaS platform, or service-based business, real-time visitor intelligence can directly impact support efficiency, sales conversion, and user engagement.

Let’s explore how Chatmyer Site Monitoring works and why it’s unlike anything you’ve seen before.

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🚦 What Does Chatmyer Track?

Chatmyer starts working the moment a visitor lands on your website (with the Chatmyer widget installed). It collects non-invasive, essential data points that help you understand behavior — without compromising user privacy.

Here’s what it tracks:

📊 Metric	🔍 Description
Visitor Session	A session starts when a visitor lands on your site and ends when they leave.
IP Address & Browser Info	No GPS or location permission required. We detect the user’s city, state, and country based on IP and browser fingerprint.
Pages Visited	See which pages were visited, in what order, and how long was spent on each.
Time on Site	Know exactly when a visitor landed and when they left.
Live Online/Offline Status	Know who is currently active on your site — in real time.
Device & Browser	Get insights on the device and browser the visitor is using

🔒 No Location Access Requested

Chatmyer never asks for precise GPS permissions. Location data is derived only from the IP address — safe and privacy-friendly.

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📂 Two Core Views: User Sessions & Page Monitoring

Chatmyer organizes data into two focused views — so you can monitor broadly or precisely depending on your goals.

1. User Sessions

A full, live view of all current and recent visitors on your website — across all pages. This gives you a complete understanding of:

• Who is online

• Where they are from (city/state/country)

• Which page they are currently viewing

• How long they’ve been active

Perfect for:

✅ Sales teams spotting returning users

✅ Support teams identifying confused or idle users

✅ General website performance insight

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2. Page Monitoring

Want to track only specific pages?

Chatmyer allows you to define custom URLs (like /pricing, /checkout, or /features) and focus exclusively on:

• How many sessions hit that page

• Visitor behavior on that page

• How long users are staying

Perfect for:

✅ Marketing teams monitoring campaign pages

✅ Conversion tracking on checkout or signup flows

✅ Testing the impact of landing page updates

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🟢 “Active Users” in Real Time

See a dynamic list of visitors who are currently active on your site — not just historical data.

You’ll be able to:

• Track exactly what they’re doing

• See when they go idle or leave

• Send real-time custom notifications (see below 👇)

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🔔 Notify User — Real-Time Visitor Engagement (Unique Feature)

Here’s where Chatmyer becomes truly interactive, not just analytical.

From the “Active Users” section in your Site Monitoring panel, admins and agents can send custom notifications to any active visitor in real-time.

✅ Key Benefits:

• No chatbot needed

• No ongoing conversation required

• Notifications appear with sleek animation:

  
  

  • If widget is closed: animation shows on the widget icon

  • If widget is open: message is shown clearly on the widget home screen

  
  

This lets you:

• Nudge idle users

• Share a discount or promo

• Ask if they need help

• Deliver urgency messages (“Almost out of stock!”)

⚡ No one else offers this kind of instant visitor communication — especially not in such a smooth, non-intrusive way.

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🧾 Session History & Behavioral Filtering

All user and page sessions are stored for 1 month.

Admins can filter the session history based on:

• Time spent

• Location

• Page visited

• Date range

This helps with:

• Behavioral analysis

• Support audit trails

• Visitor segmentation for retargeting or follow-up

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✅ Why Admins Love Chatmyer Site Monitoring

Benefit	Impact
👁 Live visibility	Know who’s on your site right now
🎯 Targeted page monitoring	Focus on what matters — not everything
🔔 Real-time visitor engagement	Take action before the visitor bounces
📈 Actionable insights	Support, marketing, and product teams can all benefit
🧠 Smarter support	Provide better help with full behavioral context
🔐 Privacy-respecting design	No GPS or intrusive data collection

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🛠 How to Get Started

1. Install Chatmyer Widget on your website

2. Go to the Site Monitoring tab in the Chatmyer Dashboard

3. Start watching visitors in real-time

4. Configure custom page tracking

5. Try the Notify User feature for instant engagement

6. Filter session history to gain long-term insights

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🚀 Final Thoughts

Most tools tell you what users did — Chatmyer tells you what users are doing right now, and lets you act on it.

The Site Monitoring module isn’t just about observing — it’s about understanding and converting visitors in real time, with full context and full control.

🧠 Want smarter support?

💬 Want more conversions?

🛒 Want fewer abandoned carts?

Start with Chatmyer Site Monitoring.