At Chatmyer, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your data when you use our customer support platform.

1. Information We Collect

a

Account Information

When you sign up or use Chatmyer, we may collect:

• Name
• Email address
• Company/store name
• Website URL
• Contact details

b

Usage Data

To improve performance and user experience, we may collect:

• Log data (e.g., page views, session duration)
• Technical details (browser type, operating system)

2. How We Use Your Information

We use the information to:

• Provide and manage Chatmyer services
• Improve performance and reliability
• Respond to support requests and communicate with users
• Analyze system usage and trends

3. Data Sharing and Disclosure

We do not sell or rent your data. We may share information with:

• Third-party service providers (e.g., hosting, analytics) under strict confidentiality
• Legal authorities, if required to comply with the law or protect rights
• Successors, in case of merger, acquisition, or restructuring

4. Data Retention

We retain data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Maintain system integrity and security

You can request the deletion of your data at any time by contacting our support team.

5. Data Security

We take data protection seriously and use industry-standard measures to:

• Encrypt data in transit (HTTPS)
• Limit access to authorized personnel only
• Monitor and audit system activity

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Lodge a complaint with a data protection authority

7. Third-Party Links

Chatmyer may contain links to third-party websites or integrations. We are not responsible for the privacy practices of those third parties.

8. Updates to This Policy

We may update this Privacy Policy periodically. If we make material changes, we’ll notify you through our platform or via email.

9. Contact Us

If you have questions or requests regarding this policy, please contact us at: